Terms & Conditions
These General Terms and Conditions govern the sale and purchase of products through our website, bybamsterdam.com.
Products purchased on bybamsterdam.com are sold by BYB Amsterdam, a company registered in Amsterdam, The Netherlands. The intracommunity VAT number is NL221132582B01.
BYB Amsterdam offers products for sale exclusively to end consumers on bybamsterdam.com. Consequently, bybamsterdam.com reserves the right not to fulfill orders placed by persons wishing to purchase products for professional or business purposes.
These General Terms and Conditions may be amended at any time. Revised terms and conditions shall be effective on the date of their publication on bybamsterdam.com.
Each time an order is placed, the Buyer will be asked to confirm that he or she accepts the General Terms and Conditions in effect on that day. By sending the order form, the Buyer acknowledges and agrees to be bound fully by these General Terms and Conditions.
The prices of our products are quoted in Euros. They include VAT but exclude shipping costs.
All orders must be paid for in Euros.
Orders shipped to countries outside the European Union and The Netherlands’s overseas departments and territories may be subject to customs fees, local taxes, import duties and government taxes that are not the responsibility of bybamsterdam.com. If such additional charges are applicable, they must be borne by the Buyer who shall be solely responsible for filing all necessary returns and making all necessary payments to the relevant authorities and bodies in the country concerned.
bybamsterdam.com reserves the right to amend its prices at any time. However, products shall be invoiced on the basis of the prices in effect at the time the order is registered, subject to their availability.
Our products are offered subject to availability of stocks.
bybamsterdam.com will inform the Buyer, by email or by telephone, as soon as possible after an order has been placed if any product ordered is not available in stock. If a product is not available, the order may be cancelled by bybamsterdam.com.
The Buyer may use any of the following payment methods to pay for his/her order: :
– Credit card: Visa, Mastercard
All payments made on the bybamsterdam.com website are encrypted and secured by Mollie Payments. Geotrust EV SSL.
Products will be shipped by bybamsterdam.com to the delivery address given by the Buyer when placing his/her order.
Deliveries in The Netherlands and international deliveries are made by PostNL or another carrier of high repute (UPS, DHL).
Delivery costs are calculated automatically according to the delivery method selected and appear in the total amount to be paid. Delivery costs depend on the size of the order, the geographical location to which it is to be delivered, and the chosen delivery method.
A tracking number will be sent by email to the Buyer after checkout. The Buyer will then be able to track his/her parcel from dispatch through to delivery.
The Buyer must examine all goods at the time of delivery and ensure that any damage or shortages are recorded in writing on the carrier’s delivery note. Claims must then be made by telephone or email to bybamsterdam.com’ s Customer service within 72 hours.
If the Buyer is unhappy with a product purchased, bybamsterdam.com will be happy to exchange it for another item.
Items must be returned by the buyer in their original unused condition and packaging within fourteen (14) days after the date on which the order was received, enclosing a copy of the invoice. Goods should be returned to the address given by Customer service after contact.
Return postage, packaging and other costs shall be paid by the Buyer.
Any returned items that are damaged or incomplete will not be exchanged and will be sent back as is to the Buyer, at the Buyer’s expense.
No exchange will be offered after removing the BYB label.
All intellectual property rights, including copyright, in the bybamsterdam.com website and its contents including text, comments, illustrations and graphics, are protected worldwide and are reserved.
Any other use of the bybamsterdam.com website or its content without bybamsterdam.com’s prior consent will be viewed as an infringement of our rights and may result in legal action under intellectual property legislation and regulations.
The products offered for sale comply with current Dutch legislation and regulations. Buyers in other countries are responsible for requesting information from their local authorities about importing or using the products ordered.
The Buyer is informed that all personal data and information collected when he or she places orders is handled by bybamsterdam.com solely for the purposes of processing said orders. It may not under any circumstances be used for any other purpose.
The personal data stored by bybamsterdam.com to meet order processing and tracking needs is kept secure by bybamsterdam.com.
The Buyer may refer any concerns about the processing of his/her personal data directly to bybamsterdam.com.
Governing Law / Disputes
These general terms and conditions shall be governed by and construed in accordance with the laws of The Netherlands. Any dispute(s) shall be subject to the exclusive jurisdiction of the courts within the jurisdiction of the Amsterdam Court of Appeal.